As Tahtalıoğlu Baklava Gıda Sanayi ve Ticaret Ltd. Şti. ("Tahtalıoğlu"), we process your personal data as the data controller under the Turkish Personal Data Protection Law No. 6698 (KVKK), as described in this notice. Our address: Tepebaşı Mah. Suburcu Cad. No: 41, Şahinbey / Gaziantep.
Personal data processed
- Identity and contact: full name, phone, email, delivery address
- Order details: products, delivery date, recipient lists for corporate shipments, payment and invoice records
- Booking details: visit date, number of people, workshop participants
- Recipient details required for customs on international shipments
- Website use: IP address and cookie data
Purposes and legal grounds
Your data is processed to prepare and deliver orders, organise bookings, carry out corporate shipments, invoice and meet traceability obligations under food legislation. Your data is processed on the legal grounds of entering into and performing a contract, complying with a legal obligation and our legitimate interest under Article 5/2 (c), (ç) and (f) of the KVKK. Commercial electronic messages such as campaigns, holiday announcements and newsletters are sent only with the consent you give under Law No. 6563; you can withdraw it via the link in every message or through the IYS (Message Management System).
Transfers
Your data is shared only as necessary with cargo companies, the customs broker and carrier for international shipments, payment institutions, our e-invoice provider and, on request, authorised public bodies. For international shipments, recipient details are transferred to the carrier abroad only as required to deliver the service and in line with Article 9 of the KVKK.
Retention
Order and invoice records are kept for 10 years, corporate recipient lists for 6 months after delivery and booking records for 1 year.
Your rights
Under Article 11 of the KVKK you have the right to learn whether your data is processed, to request information, to learn whether it is used for its purpose, to know the third parties it is transferred to, to request correction of incomplete or inaccurate data, to request deletion when the conditions are met and to object. You can send your requests to kvkk@tahtalioglubaklava.com.tr or in writing to our company address; requests are answered free of charge within 30 days at the latest.